Frequently Asked Questions

Standard delivery takes 7–20 business days. US orders typically arrive in 7–15 days; international orders up to 20 days. Tracking info is emailed once your order ships.

Yes! Orders over $59 ship free to the United States. Orders under $59 have a flat $6.99 fee. International shipping is $9.99 for most destinations.

We ship from warehouses in the United States and Guangdong, China, depending on product availability and your location.

Yes — US, Canada, UK, and most of Europe. Delivery takes 10–20 business days. Import duties may apply and are the buyer's responsibility.

You'll receive a tracking number by email once your order ships. Email support@obodesk.com if you need help locating your package.

30-day returns from delivery date. Items must be unused and in original packaging. Email support@obodesk.com with your order number to start.

Refunds are processed within 3–5 business days after we receive the item, then 2–5 more days for your bank to post the credit.

Email support@obodesk.com within 7 days with a photo and your order number. We'll send a replacement or full refund — no return required.

Many of our phone cases feature MagSafe-compatible magnets. Check each product page for specific compatibility details.

Orders can be modified or cancelled within 12 hours of placement. Email support@obodesk.com immediately.

All major credit cards (Visa, Mastercard, Amex) and PayPal. Transactions are secured with SSL and processed through Shopify's PCI-compliant systems.

Email support@obodesk.com — we respond within 24 hours on business days.